Refund and Returns Policy for [uk-iptv4k.uk]

Last Updated: [29/01/2025]

At [uk-iptv4k.uk], we strive to provide high-quality IPTV subscriptions and excellent customer service. Please read our Refund and Returns Policy carefully before purchasing.

1. Refund and Returns Policy : Eligibility for Refunds

Due to the nature of digital IPTV subscriptions, we generally do not offer refunds once an order has been processed. However, refunds may be considered in the following cases:

  • Service not activated: If we fail to deliver or activate your subscription within the specified time.
  • Technical issues on our side: If the service is not working due to issues from our servers, and we are unable to resolve them within a reasonable time.
  • Duplicate payments: If you were charged more than once for the same subscription.

2.Refund and Returns Policy : Non-Refundable Cases

We do not issue refunds in the following cases:

  • User-side issues: If the problem is due to your internet connection, device incompatibility, or incorrect setup.
  • Change of mind: If you decide you no longer want the service after activation.
  • Third-party applications: If you experience issues due to third-party IPTV apps or external players that we do not control.
  • Breach of terms: If your account is suspended due to violating our Terms of Service.

3. Requesting a Refund

If you believe you qualify for a refund, follow these steps:

  1. Contact us at [uk-iptv4k.uk@gmail.com] within [2] days of purchase, explaining the issue.
  2. Provide your order details and any relevant proof (screenshots, error messages, etc.).
  3. We will review your request and respond within [2] business days.

4. Service Replacements & Extensions

Instead of a refund, we may offer:

  • Service extension: Additional subscription time if you experience downtime.
  • Alternative solutions: Such as troubleshooting assistance or an alternative IPTV server.

5. Chargebacks & Disputes

  • If you issue a chargeback or dispute without contacting us first, we reserve the right to suspend your account permanently.
  • We encourage customers to reach out to us first to resolve any issues amicably.

6. Contact Us

For any refund inquiries, please contact us at:

  • Email: [uk-iptv4k.uk@gmail.com]
  • Phone: [0663887804]

By purchasing from our website, you agree to this Refund and Returns Policy.

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